Included with every trip
Smart Rates
Our intelligent pricing ensures that you always automatically drive at the right rate. No prebooking required or paperwork to complete.
Charging
Free charging at 1,900+ Wien Energie charging stations in Vienna and the surrounding area. With ELOOP Plus and Pro you’ll charge at a discount at 9,000+ Tesla Superchargers in 30 European countries.
Parking
Free parking in Vienna in all public parking places and in short-term parking zones for as long as you want.
Premium Cars
Enjoy a premium experience with our fleet of Teslas. They’re 100 % electric with ample range, are both safe and fun to drive and have 100+ other features you’ll enjoy.
Safety
Fully comprehensive insurance and 24/7 road assistance are included with every trip, automatically, in Austria and over 30 other countries.
Vignette
All our cars are equipped with the Austrian motorway vignette. Oh, and you’re allowed to drive abroad in more than 30 countries without any extra charges.

December promo

Get ELOOP Plus and for just 4.17 € a month you’ll enjoy 10 % off all rates and kilometres as well as 25 % off charging at Tesla Superchargers in Austria and 30 other European countries. Of course, all the benefits of ELOOP Basic, such as free parking and charging in Vienna, fully comprehensive insurance, 24/7 road assistance and so on, are included too.

Upgrade now in the app to secure 50 % off the ELOOP Plus membership for 12 months. 

All prices, charges and fees

Memberships

ELOOP Basic

Price monthly payment
0.00 €
Price yearly payment
0.00 €
Discount on trips and kilometres
0 %
Discount on charing at Tesla Superchargers
0 %
Activation fee below age 25
49.99 € instead of 99.00 €

ELOOP Plus

Price monthly payment
9.99 €
Price yearly payment
49.99 € instead of 99.99 €
Discount on trips and kilometres
10 %
Discount on charing at Tesla Superchargers
25 %
Minimum age
25 years

ELOOP Pro

Price monthly payment
49.99 €
Price yearly payment
499.99 €
Discount on trips and kilometres
20 %
Discount on charing at Tesla Superchargers
50 %
Minimum age
25 years

Rates

ELOOP Basic

Unlock
1.49 €
Per minute
0.29 € + 0.89 € / km
2 hours
27.99 € + 0.29 € / km
4 hours
44.99 € + 0.29 € / km
6 hours
57.99 € + 0.29 € / km
1 day (24h)
79.99 € + 0.29 € / km
2 days
159.99 € + 0.29 € / km
3 days
229.99 € + 0.29 € / km
4 days
299.99 € + 0.29 € / km
5 days
339.99 € + 0.29 € / km
6 days
369.99 € + 0.29 € / km
7 days
399.99 € + 0.29 € / km
8 days
429.99 € + 0.29 € / km
9 days
459.99 € + 0.29 € / km
10 days
489.99 € + 0.29 € / km
11 days
519.99 € + 0.29 € / km
12 days
549.99 € + 0.29 € / km
13 days
579.99 € + 0.29 € / km
14 days
609.99 € + 0.29 € / km
15 days
639.99 € + 0,29 € / km
16 days
669.99 € + 0.29 € / km
17 days
699.99 € + 0.29 € / km
18 days
729.99 € + 0.29 € / km
19 days
759.99 € + 0.29 € / km
20 days
789.99 € + 0.29 € / km
21 days
809.99 € + 0.29 € / km
22 days
829.99 € + 0.29 € / km
23 days
849.99 € + 0.29 € / km
24 days
869.99 € + 0.29 € / km
25 days
889.99 € + 0.29 € / km
26 days
909.99 € + 0.29 € / km
27 days
929.99 € + 0.29 € / km
28 days
949.99 € + 0.29 € / km
29 days
969.99 € + 0.29 € / km
30 days
989.99 € + 0.29 € / km

ELOOP Plus

Unlock
1.49 €
Per minute
0.26 € + 0.80 € / km
2 hours
25.19 € + 0.26 € / km
4 hours
40.49 € + 0.26 € / km
6 hours
52.19 € + 0.26 € / km
1 days (24h)
71.99 € + 0.26 € / km
2 days
143.99 € + 0.26 € / km
3 days
206.99 € + 0.26 € / km
4 days
269.99 € + 0.26 € / km
5 days
305.99 € + 0.26 € / km
6 days
332.99 € + 0.26 € / km
7 days
359.99 € + 0.26 € / km
8 days
386.99 € + 0.26 € / km
9 days
413.99 € + 0.26 € / km
10 days
440.99 € + 0.26 € / km
11 days
467.99 € + 0.26 € / km
12 days
494.99 € + 0.26 € / km
13 days
521.99 € + 0.26 € / km
14 days
548.99 € + 0.26 € / km
15 days
575.99 € + 0.26 € / km
16 days
602.99 € + 0.26 € / km
17 days
629.99 € + 0.26 € / km
18 days
656.99 € + 0.26 € / km
19 days
683.99 € + 0.26 € / km
20 days
710.99 € + 0.26 € / km
21 days
728.99 € + 0.26 € / km
22 days
746.99 € + 0.26 € / km
23 days
764.99 € + 0.26 € / km
24 days
782.99 € + 0.26 € / km
25 days
800.99 € + 0.26 € / km
26 days
818.99 € + 0.26 € / km
27 days
836.99 € + 0.26 € / km
28 days
854.99 € + 0.26 € / km
29 days
872.99 € + 0.26 € / km
30 days
890.99 € + 0.26 € / km

ELOOP Pro

Unlock
1.49 €
Per minute
0.23 € + 0.71 € / km
2 hours
22.39 € + 0.23 € / km
4 hours
35.99 € + 0.23 € / km
6 hours
46.39 € + 0.23 € / km
1 day (24h)
63.99 € + 0.23 € / km
2 days
127.99 € + 0.23 € / km
3 days
183.99 € + 0.23 € / km
4 days
239.99 € + 0.23 € / km
5 days
271.99 € + 0.23 € / km
6 days
295.99 € + 0.23 € / km
7 days
319.99 € + 0.23 € / km
8 days
343.99 € + 0.23 € / km
9 days
367.99 € + 0.23 € / km
10 days
391.99 € + 0.23 € / km
11 days
415.99 € + 0.23 € / km
12 days
439.99 € + 0.23 € / km
13 days
463.99 € + 0.23 € / km
14 days
487.99 € + 0.23 € / km
15 days
511.99 € + 0.23 € / km
16 days
535.99 € + 0.23 € / km
17 days
559.99 € + 0.23 € / km
18 days
583.99 € + 0.23 € / km
19 days
607.99 € + 0.23 € / km
20 days
631.99 € + 0.23 € / km
21 days
647.99 € + 0.23 € / km
22 days
663.99 € + 0.23 € / km
23 days
679.99 € + 0.23 € / km
24 days
695.99 € + 0.23 € / km
25 days
711.99 € + 0.23 € / km
26 days
727.99 € + 0.23 € / km
27 days
743.99 € + 0.23 € / km
28 days
759.99 € + 0.23 € / km
29 days
775.99 € + 0.23 € / km
30 days
791.99 € + 0.23 € / km

Payment & invoice

Manual charge
5.00 €
1st payment reminder
5.00 €
last payment reminder
7.00 €
Invoicing by post
5.00 €

Insurance and damages

Excess comprehensive collision coverage

ELOOP Basic
1,000 € plus VAT
ELOOP Plus
1,000 € plus VAT
ELOOP Pro
500 € plus VAT

Excess third party liability insurance

ELOOP Basic
1,000 € plus VAT
ELOOP Plus
1,000 € plus VAT
ELOOP Pro
500 € plus VAT

Parking & fines

Towing by 3rd party
Passed on
Manual reclaim of vehicle
75.00 € / hour

Charging & battery

Charging service fee for scheduled trips
25.00 €
Trip ended with less than 20 km remaining range
100.00 €
Trip ended with less than 5 km remaining range
200.00 €
12V battery empty caused by own fault
75.00 € / hour

Cancellation: Upcoming bookings

The following costs will be charged in case of cancellation

14 days or earlier before trip start
10 % of the calculated rental costs*
14 days up to 7 days before trip start
20 % of the calculated rental costs*
7 days up to 72 hours before trip start
50 % of the calculated rental costs*
72 hours to 24 hours before trip start
70 % of the calculated rental costs*
less than 24 hours before trip start
Entire rental costs*

*excl. service fee of 20.00 €.
The cancellation costs are limited to a maximum of 600.00 €.

Other fees

Processing fee of Tesla Superchargers

ELOOP Basic
5.00 €
ELOOP Plus
5.00 €
ELOOP Pro
0.00 €
Processing roaming charging costs
5.00 €
Processing fines
20.00 €
Loss / damage of RFID card
100.00 €
Loss / damage of charging cable
300.00 €
Smoking inside the car
100.00 €
Spilled drinks or similar
50.00 €
Unreported damage
500.00 €
Disclosure of login data / unauthorised use
500.00 €
Changes to basic settings of the car
250.00 €
– i.e. setting a PIN
– i.e. activation of valet mode
– i.e. setting a charging limit

Manual intervention

ELOOP staff
75.00 € / hour
Cases in which ELOOP staff will become active and charges apply include:
  • Removing vehicles from places they would get towed from
  • Processing accidents including insurance claim and repairs
  • Processing and manual reclaim of towed vehicles
  • Extra cleaning due to heavy soiling of vehicles
  • On-site service in case of self-imposed problems
  • Towing vehicles to a charging station

All prices and costs incl. VAT, except stated otherwise.

Last updated: December 2022