Book your car easily and free of charge in advance

Book your car easily and free of charge in advance

NEW! Reduced base prices: Tesla from 63.99 € / day or 319.99 € / week with ELOOP Pro
NEW! Reduced base prices: Tesla from 63.99 € / day or 319.99 € / week with ELOOP Pro
NEW! Reduced base prices: Tesla from 63.99 € / day or 319.99 € / week with ELOOP Pro
NEW! Reduced base prices: Tesla from 63.99 € / day or 319.99 € / week with ELOOP Pro
NEW! Reduced base prices: Tesla from 63.99 € / day or 319.99 € / week with ELOOP Pro
NEW! Reduced base prices: Tesla from 63.99 € / day or 319.99 € / week with ELOOP Pro
NEW! Reduced base prices: Tesla from 63.99 € / day or 319.99 € / week with ELOOP Pro
NEW! Reduced base prices: Tesla from 63.99 € / day or 319.99 € / week with ELOOP Pro
NEW! Reduced base prices: Tesla from 63.99 € / day or 319.99 € / week with ELOOP Pro
NEW! Reduced base prices: Tesla from 63.99 € / day or 319.99 € / week with ELOOP Pro
Always fully planned ahead

You already know exactly when your trip should start and you’ re just looking for the right vehicle?

In addition to our normal car sharing service, you can book vehicles for a specific time in advance, just like with a car rental. Our app allows you to plan your trip at no extra cost. Once you’ve booked a Tesla Model 3 for a specific date, it”ll be waiting for you at a fixed pick-up location, cleaned and charged.

This is how you plan your trip

Screenshot from ELOOP E-Carsharing App

This is how you plan your trip

Open app

Everything is planned in just 5 minutes

Book a car

Move the slider to “Later”

Set duration

Select your trip duration

Drive off

Your Tesla is ready at the pick-up location
Your advantages
Premium Cars
Enjoy a premium experience with our fleet of Teslas. They’re 100 % electric with ample range, are both safe and fun to drive and have 100+ other features you’ll enjoy.
Safety
Fully comprehensive insurance and 24/7 road assistance are included with every trip, automatically, in Austria and over 30 other countries.
Everything’s Ready
To make your planned trip as smooth as possible, the Tesla will wait for you charged and cleaned at the pick-up location.
Vignette
All our cars are equipped with the Austrian motorway vignette. Oh, and you’re allowed to drive abroad in more than 30 countries without any extra charges.
Charging
Free charging at Wien Energie charging stations in Vienna and the surrounding area. With ELOOP Plus and Pro you’ll charge at a discount at 9,000+ Tesla Superchargers in 30 European countries.
P&R Heiligenstadt

Michael-Neumann-Gasse, 1190 Vienna

Drive more for less with Plus and Pro

We recommend our memberships ELOOP Plus and ELOOP Pro for all trips from one full day.

ELOOP Plus

ELOOP Plus is just right for everyone who drives with ELOOP regularly. For just 9.99 € a month you’ll enjoy 10 % off all rates and kilometres as well as 25 % off charging at Tesla Superchargers in Austria and 30 other European countries. ELOOP Plus pays for itself from just one day trip per month.

Young woman having fun driving her e-carsharing Tesla Model 3

ELOOP Pro

ELOOP Pro is perfect for everyone who drives a little more often or further. For 49.99 € a month you’ll enjoy 20 % off all rates and kilometres as well as 50 % off charging at Tesla Superchargers in Austria and 30 other European countries – and much more! ELOOP Pro pays for itself after about 3 day trips or one weekend getaway per month.

FAQs
FAQs
What does “Later” mean in the app?

With the new app function “Later/ Upcoming”, you can conveniently book a Tesla Model 3 for a specific date and time free of charge and return it on the date specified in advance. The vehicles will be waiting for you at a fixed pick-up location. Pre-booking is only available for long-term rentals of 1 day (24h) or more. To plan a trip in advance – set the switch in the app to “Later”. Now you can book a vehicle in advance. You will find your upcoming bookings in the app under “Upcoming”.

“Upcoming bookings: Where is the pick-up and drop-off location?

For upcoming bookings, you must always return the car to the same place where you picked it up before.

You may find our current pick-up and drop-off location here.

 

“Upcoming bookings”: Where may the rental be terminated?

The rental may only be terminated at the location where you started your trip. For example, if you started your trip at P&R Heiligenstadt, you may only end the rental there. This means that you have to end the rental at the place where you picked up the car.

“Upcoming bookings”: Where may the trip be paused?

You can pause your trip or make a stopover in over 30 European countries. Please note that you are responsible for purchasing parking tickets, etc. 

“Upcoming bookings: Can I plan several trips in advance?

Yes, you can plan several trips in advance.

Can “Upcoming bookings” and “Free Floating Carsharing” be used in parallel?

Even if you have already planned one or more trips, you can start trips immediately via the app as usual.

“Upcoming bookings”: Is parking in Vienna with these vehicles free of charge?

No. For upcoming bookings, you are responsible for purchasing parking tickets, etc. during your stopover. 

“Upcoming bookings”: When will my pre-booked vehicle be ready for pick-up?

Your car will be available at the pick-up location approximately 30 minutes before the booked time. We will notify you by email as soon as your car is ready.v

“Upcoming bookings: Do I have to return the car fully charged?

For upcoming bookings, the car may be returned with any mileage. However, it’s recommended that you return the car with the same range as when you picked it up. If the range is less than before departure, we charge 25.00 € for the charging service.

“Upcoming bookings”: How does the billing work?

The calculated trip costs are debited from the deposited means of payment for planned bookings before the start of the trip. Any trip credit will be taken into account.

“Upcoming bookings”: I’ ll return the vehicle earlier, what happens?

You can return the vehicle to the return location earlier at any time. The price charged in advance will stay the same.

“Upcoming bookings”: My vehicle is dirty / damaged when I pick it up, what can I do?

If you find your car dirty or damaged during scheduled bookings, please take photos immediately and send them to [email protected] If the car is dirty and you still want to make the journey, we will credit your account with 25.00 € credit. If the car is too badly damaged, you can switch to a Free Floating Carsharing vehicle without any cancellation fees. To do this, simply cancel the trip in the ELOOP app and reserve a new car in the area. We will also credit your account with 25.00 € for this effort. If you want to switch to a free floating car sharing vehicle, please inform the support team at [email protected]

“Upcoming bookings”: I can’t stick to my return date, what happens?

If the return date cannot be met, the additional trip duration will be charged at ELOOP Basic conditions. In addition, we charge an expense compensation after 30 minutes of delay (price list staff hour).

“Upcoming bookings”: How can I cancel my pre-planned trip?

You can easily cancel your upcoming trips via the app. To do so, open the ELOOP app → Upcoming → Select the planned trip → Cancel trip. The costs of a cancellation depend on how soon the cancellation is made.

  • Cancellation is 14 days (or earlier) before the trip start:
    10 % of the calculated rental costs incl. a service fee of 20,00 € will be charged.
  • Cancellation is 14 days up to 7 days before the trip start:
    20 % of the calculated rental costs incl. a service fee of 20,00 € will be charged.
  • Cancellation is 7 days up to 72 hours before the trip start:
    50 % of the calculated rental costs incl. a service fee of 20,00 € will be charged.
  • Cancellation is 72 hours to 24 hours before the trip start:
    70 % of the calculated rental costs incl. a service fee of 20,00 € will be charged.
  • Cancellation is less than 24 hours before the trip start:
    The entire rental costs incl. a service fee of 20,00 € will be charged.

Cancellation costs are limited to a maximum of 600,00 €.